Support

X - @StackedHelp DM us with queries for assistance



Our team typically responds within 24–48 hours (UK business hours).


Welcome to Stacked FAQ’s

Stacked is a UK-based sports analytics app built for NFL fans who want to track their betting activity across multiple sites — zero-stake, data-driven, and risk-free.


We don’t accept wagers or provide tips. The app is designed to help fans learn, self-monitor, and enjoy the game responsibly.

Getting Started


Create your account: Sign up with Google or via Apple
Add your bets: Either upload a screenshot or add your bet manually
Zero-stake mode: Simulate bets without using real money — perfect for testing strategies or learning the ropes.

View your stats: Check your Active bets, Live Bets or Recent Results, and performance trends in one place.


FAQs

How do I upload a bet?

  • Click the yellow + icon
  • Choose to upload
  • Confirm the image and hit the yellow upload button
  • Stacked will automatically parse the bet information
  • You'll be redirected to the Bets page and your bet will be added automatically
  • Notification banners of progress will be showing throughout

Tip: Pull down screen to refresh if bet isnt showing

What is a zero-stake bet?
A Zero Stakes Bet in STACKED is a bet you track without any real money attached, it’s for testing, learning, or analysing strategy.

You can use it to:

  • Simulate bets or track tipster picks (“what if I’d played this?”)
  • Build confidence in a strategy before staking real money
  • Keep record of tips or trends you’re following without financial exposure

They show up in your dashboard just like regular bets and still count towards your performance insights (hit rate, market trends, exposure)

Tip: Pull down screen to refresh if bet isnt showing


How to delete a bet?


To delete a bet from your tracker:

  1. Go to "Bets" from the bottom menu
  2. Find the bet you want to remove
  3. Tap the red "Bin" icon on the bet header
  4. Confirm the deletion when prompted

Tip:  Deleting a bet is permanent and cannot be undone.

What if my bet doesn’t match or appear correctly?

Hit the ? on the bet header and follow the easy to use flow to submit your feedback 

What markets does Stacked currently support?

STACKED supports a wide range of NFL player, team, and game-level bet types, so you can track almost every market you play.

Player Bet Types

  • Passing Yards
  • Rushing Yards
  • Receiving Yards
  • Passing Attempts
  • Passing Completions
  • Rushing Attempts
  • Receptions
  • Solo Tackles
  • Total Tackles
  • Sacks
  • Passing Touchdowns
  • Any Time Touchdown Score
  • Rushing + Receiving Yards
  • Rushing + Passing Yards

Team Bet Types

  • Team Score
  • Positive Turnover Differential
  • Negative Turnover Differential
  • Team Has Sacks
  • Team Defensive Touchdowns
  • Team Interception Return Touchdowns
  • Team Fumble Return Touchdowns
  • Team Has Defensive Touchdown
  • Moneyline
  • Team Score Margin
  • Team Turnover Differential
  • Team Sacks Greater Than Zero
  • Team Handicap (Spread)

Game Bet Types

  • Max Individual Rushing Yards in Game
  • Max Individual Receiving Yards in Game
  • Max Individual Total Tackles in Game
  • Highest Team Rushing Yards in Game
  • Highest Team Receiving Yards in Game
  • Highest Team Total Tackles in Game
  • Total Points in Game
  • Total First Downs in Game
  • Total Offensive Yards in Game
  • Total Sacks in Game
  • Total Interception Return Touchdowns in Game
  • Game Has Defensive Touchdowns
  • Game Score Margin (Point Difference)


Tip: New bet types are added regularly — STACKED evolves with the game.

STATS: What does the Win/Loss Analysis screen show, and how do I use it?

The Win/Loss Analysis screen gives you a clean snapshot of how your bets are performing in the current game week / last game week / last 7 days — helping you understand where you’re winning, where you’re slipping, and which bet types work best for you.

Here’s how to read it:

  • Line Win Rate (e.g. 52.7%) – The percentage of all individual lines (legs) you’ve hit.

  • Bet Win Rate (e.g. 13.9%) – The percentage of total bets that fully won (every leg hit).

  • Lines Hit (eg 126 / 239) – How many individual selections you got right versus total lines placed.

  • Winning Bets / Losing Bets – Your total bet outcomes.

  • Winning Lines / Losing Lines – How many selections were correct vs incorrect.

Below these stats, you’ll see Bet Type Performance — a breakdown of your win rate by market (Passing Yards, Rushing Yards, Receptions, etc.).

  • The bars show your win rate for each type.

  • The red line shows how often you’ve picked that type (total selections).

Use this screen to spot patterns and refine your strategy.
If you’re crushing “Rushing Yards” but missing on “Receptions,” perhaps adjust your focus for the next slate — that’s how you track smarter.

How do I reset my password?
No need! Login is via Google or Apple so your password is managed there


Is Stacked a bookmaker?


Nope! STACKED isn’t a bookmaker, and you can’t place real-money bets through the app.

You still bet where you normally do with your usual sportsbook - then simply upload your bets into STACKED to track performance, trends, and exposure (coming soon) in one place.


Or, if you want to test a strategy or follow a tipster without risking anything, you can add a Zero Stakes Bet directly in-app.

It works just like a normal bet, but there’s no money on the line, helping you learn, experiment, and bet responsibly.

Because at STACKED, the goal’s simple:

Feel the rush, not the risk.


Does STACKED promote Responsible Gambling?


Absolutely. STACKED is built around Responsible Play.

We want every user to enjoy the game — not stress about it.

Our tools help you stay in control, make smarter decisions, and understand your habits through data, not emotion.


How STACKED Supports Responsible Play


1. Zero Stakes Bets

Track your picks and test new ideas without risking money.

You can still see your hit rates, exposure (coming soon) and performance just like real bets — it’s a safe way to learn, experiment, and enjoy the analytics side of the game.


2. Data-Driven Insights

STACKED turns your betting history into real insights.

You’ll see which players, markets, or bet types work for you — and which don’t — helping you stay grounded and avoid impulsive plays.


3. Transparent Tracking

Every bet, every parlay, every prop — all tracked in one place.

When you can see the full picture, it’s easier to stay disciplined and make better calls.


Our Approach


STACKED isn’t a bookmaker — and we don’t encourage betting beyond your means.

We believe responsible play starts with understanding your own data.

That’s why we built STACKED: to give you control, clarity, and confidence in how you play.


Need Help or Advice?


If you ever feel like betting is becoming difficult to control, support is available:

BeGambleAware.org — UK support and guidance

GamCare — free, confidential helpline (0808 8020 133)

Gordon Moody — specialist support and recovery programmes

You’re never alone — and you can always use STACKED to pause, reflect, and regain control.

Feel the rush, not the risk.


That’s Responsible Play - the STACKED way.


How do I delete my account?


Settings > Account Management > Delete Account

Tip: Account deletion is permanent 

Contact Us

X - @StackedHelp DM us with queries for assistance

Our team typically responds within 24–48 hours (UK business hours).\

App Information

  • Compatibility: iPhone & Android

Known limitations: Some features such as share handler (ability to share a bet screenshot directly from betting app) currently shows debug info page until complete